Write to us.
Questions about getting started, your store or Bitcoin? An email is all it takes – it reaches us personally and gets an answer within a few days, weekends excepted.
Good to know
So we can help quickly.
What belongs in your email – and what never does.
Your store
Tell us your store’s name or the email you log in with.
What happened
What you wanted to do and what happened instead – a screenshot often helps most.
Never your words
We never ask for your recovery words or private keys. Anyone who does is not us.
Without email
Direct.
Any time, no waiting.
Need more than an answer?
Support