Terms

In short

• You get your own store on our BTCPay Server. We provide the technology – payments go straight into your wallet.
• 30 days free, then CHF 9.90 a month in advance. No minimum term, no notice period.
• You are responsible for your wallet, your recovery words and your store.
• We look after the server personally – but we cannot guarantee operation without any interruption.

What this is about

These terms apply to your plan between you and Markus Schneeberger, owner of bitcoinpayments, c/o JL Consulting Group GmbH#2166, Zürcherstrasse 84, 8852 Altendorf, Switzerland (“we”). By completing the checkout you accept them.

You must be of legal age or be authorised to act on behalf of a company, club or other organisation.

What you get

• An account on our BTCPay Server with your own store and the features described on this website under “Features”.
• Operation, maintenance and updates of the server in Switzerland.
• Additional plugins only on request and after we have checked them. There is no entitlement to them.
• BTCPay Server is open-source software that we do not develop ourselves. Updates may change features and appearance.

Support

• We answer questions about your store by email at no extra cost, usually within a few days. Weekends are excepted.
• Further help – for example with setup, moving or as training – is provided via remote support at an hourly rate of CHF 180, billed per quarter hour or part thereof.
• You first get a free, no-obligation quote; payment is made in advance in bitcoin. We only charge for extra work if you agree to it beforehand.
• We work carefully, but do not owe a particular result.
• When you share your screen, you decide what we see. Never reveal your recovery words or your private key!
• When moving from another server, we set up your store again with the same wallet. Earlier invoices remain on the old server – export them beforehand.

Your money

We hold no funds. Your customers’ payments go straight into your wallet; our server only knows your public key and cannot move any money.

For Lightning you connect your own node or a service of your choice. You are responsible for its configuration and for the rights you give the connection.

We are neither a bank nor a financial intermediary and give no advice on buying, selling or investing.

What we expect from you

• Keep your wallet and your recovery words safe. If they are lost, nobody can recover your money – not even us.
• Keep your login details secret. We recommend two-factor login.
• Use your store only for lawful purposes: no prohibited goods or services, no money laundering, no circumvention of sanctions, no deception.
• You are responsible for your store, your prices, taxes such as VAT and your obligations towards your customers.
• Keep your email address up to date so our notices reach you.

Trial, payment and term

The first 30 days are free and without obligation. If you don’t pay afterwards, the trial ends on its own and your account is locked.

After that your plan costs CHF 9.90 a month, in advance and in bitcoin through our store. The amount in Swiss francs applies. It is converted when the invoice is created, using our store’s rate source; this rate holds as long as the invoice is open. If too little arrives by then, the invoice counts as unpaid. We refund a partial amount or an overpayment on request, minus the network fees. You bear the network fees of your payment. You can top up credit for several months. The price is a final price; if you pay an invoice in several parts, a surcharge for the extra network fees is added.

If a payment is missing, your access stays open for another 7 days after a paid month. Then the plan ends and your account is locked – not deleted. Until it is deleted, we send you an export of your store on request, such as the invoices for your accounting. When we delete locked accounts is set out in our privacy notice.

There is no minimum term or notice period: you end the plan by no longer paying. If you want your account deleted right away, write to us at hoi (at) bitcoinpayments.ch. We do not refund time already paid for or credit you have topped up, unless we end your plan or change the terms (see below).

Operation and availability

We look after the server personally and make sure it is reachable as continuously as possible. Maintenance, updates and disruptions – including at providers the connection runs through – can interrupt operation. We announce planned maintenance where possible; you can see the current state on the status page.

During an interruption your money stays safe in your wallet, but you cannot accept new payments.

We back up the server’s data regularly (details in our privacy notice). We cannot guarantee that every state can be restored after a failure. So please also export important information yourself, such as reports for your accounts.

Your customers’ data

Your store contains your customers’ data, such as amounts and – if you ask for them – names or email addresses. You are responsible for this data towards your customers; we process it on your behalf (processing on behalf under the Data Protection Act). The following applies:

• We process the data only so that your store works, never for our own purposes.
• We treat it confidentially and protect it with appropriate technical measures.
• We only use the services named in our privacy notice. If a new one is added, we inform you in advance. If you don’t agree, you can end your plan; we then refund unused credit for full months.
• We support you if one of your customers asks for information or deletion.
• If we notice a data security breach affecting your data, we inform you without delay.
• When your plan ends, we delete the data within the periods set out in our privacy notice.

Liability

We are liable for intent and gross negligence as provided by law. For slight negligence our liability is – to the extent permitted by law – limited to the amounts you have paid us in the last twelve months.

To the extent permitted by law, we are not liable for missed payments or income during an interruption, for bitcoin price fluctuations, for lost keys or recovery words, for errors in your wallet, node or shop settings, for third-party services such as wallets, nodes or shop plugins, or for indirect damage.

Suspension and termination by us

In case of misuse – such as use for prohibited purposes or a risk to the security of the server or other customers – we may suspend your store immediately. In that case we do not refund any credit.

Otherwise we can end your plan with 30 days’ notice by email, for example if we discontinue the service. In that case we refund unused credit for full months in bitcoin.

Changes

If we change these terms or the price, we tell you by email at least 30 days in advance. If you don’t agree, you end the plan by no longer paying. Write to us at hoi (at) bitcoinpayments.ch before the change takes effect and we refund unused credit for full months in bitcoin. If you keep paying after the change takes effect, the new terms apply.

Law and jurisdiction

Swiss law applies. The place of jurisdiction is the seat of our sole proprietorship; mandatory places of jurisdiction – such as your place of residence if you act as a private individual – remain reserved.

The German version of these terms is binding.